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Onsite Training for Your Customer-facing Professionals
Training Services On Demand provides customized, modular, onsite Customer Service Training throughout the United States.
We specialize in working with teams of 10 or more professionals to increase revenue through proven, results-oriented customer care practices.
We don't conduct open-enrollment seminars at local hotels for the general public. Each of our programs benefits from a needs-based and team-focused approach to customer service delivery.
Modular Seminars Specifically for Your Team
Customer Service Workshops Delivered to Your Doorstep
Customer Service Workshops Appropriate to a Wide Range of Participants
Traditional customer service training programs target solely customer service professionals... the call center and service desk employees in customer-focused environments. Our training programs benefit those professionals, but we often work with other customer-contact professionals.
Our modular seminars are uncommonly beneficial for managers, sales professionals, delivery drivers, engineers, attorneys, executives, accountants, technicians, government employees, hospitality workers, building trades professionals, health care workers, retail professionals, and consultants.
TSOD's modular customer service training system is beneficial for all of the people in your organization who communicate with, interact with, and fulfill the needs of your customers.
Customer Service Training You Can Afford
TSOD's exclusive catalog of modular customer service training sessions allows you to avoid the time-consuming and expensive effort normally associated with customized training. You'll benefit from a needs-specific training solution for your team, and you won't need to create it from scratch.
You'll love our turnkey solutions that target your team's specific needs. And you'll gain ongoing benefit from the solutions we provide for your team.
Our fully bundled rate structure is similarly unique. You won't pay for our travel, or for individual participant materials, or any other nuisance fees. Our bundled tuition structure provides everything your team needs at a modest, guaranteed tuition.
A Top-Tier Training Company, Uncommonly Skilled Facilitators
Training Services On Demand is a top-tier provider of on-site training and employee development services. We're the training partner of choice for companies, government agencies, and trade associations throughout the United States.
Founded by popular team development facilitator and corporate trainer Frank Whyte (now our chief curriculum officer), TSOD has evolved into a prime contractor for both corporate and government training.
Chosen for their unique blend of customer service insights and interactive workshop finesse, you'll never find a more impressive cadre of instructors. TSOD customer service trainers hold at least one advanced degree; two is typical. They teach because they love doing so, and it shows.
Your facilitator will contact you before your workshop, gaining the insights necessary to tailor your workshop to your group's needs. You'll not only benefit from one of the country's best informed and most colorful customer service consultants, you'll enjoy a program that fits your team.
Brochures, Details, Scheduling...
Nationwide Service
Orlando, Florida
Las Vegas, Nevada
New Orleans, Louisiana
San Diego, California
Atlanta, Georgia
New York, NY
Washington, DC
San Antonio, Texas
Chicago, Illinois
Cleveland, Ohio
Anaheim, California
Atlantic City, New Jersey
Albuquerque, New Mexico
Augusta, Georgia
Austin, Texas
Baltimore, Maryland
Baton Rouge, Louisiana
Boston, Massachusetts
Branson, Missouri
Buffalo/Niagara Falls, New York
Catskill Mountains/Kiamesha Lake, NY
Charleston, South Carolina
Charlotte, North Carolina
Chattanooga, Tennessee
Cincinnati, Ohio
Colorado Springs, Colorado
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Columbus, Ohio
Dallas/Fort Worth, Texas
Dayton, Ohio
Daytona Beach, Florida
Denver, Colorado
Des Moines, Iowa
Detroit, Michigan
Ft. Lauderdale, Florida
Gatlinburg, Tennessee
Gulfport/Biloxi, Mississippi
Hilton Head Island South Carolina
Houston, Texas
Huntsville, Alabama
Indianapolis, Indiana
Jacksonville, Florida
Kansas City, Missouri
Knoxville, Tennessee
Lansing, Michigan
Lexington, Kentucky
Little Rock, Arkansas
Los Angeles, California
Louisville, Kentucky
Miami/Fort Lauderdale, Florida
Milwaukee, Wisconsin
Minneapolis, Minnesota
Myrtle Beach, South Carolina
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Fort Myers/Naples, Florida
Nashville, Tennessee
Ocean City, Maryland
Omaha, Nebraska
Philadelphia, Pennsylvania
Phoenix/Tempe/Scottsdale, Arizona
Pittsburgh, Pennsylvania
Portland, Oregon
Providence, Rhode Island
Raleigh/Durham, North Carolina
Reno, Nevada
Richmond, Virginia
Rochester, New York
Sacramento, California
Salt Lake City, Utah
San Francisco, California
San Jose, California
Seattle, Washington
St. Louis, Missouri
Syracuse, New York
Tampa/St. Petersburg, Florida
Tucson, Arizona
Vail/Aspen, Colorado
Virginia Beach/Norfolk, Virginia
Williamsburg, Virginia
Winston-Salem/Greensboro, NC
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